12 Apr 2016

Full-Time Service Engineer (Support Engineer)

Dempsey Resource Management Inc. – Quezon City, Metro Manila, Philippines

NOTE: This job listing has expired and may no longer be relevant!

Job Description

No of heads: 4

JOB DESCRIPTION:
Report to customer-site on-time
Receive and log incident reports and service requests
Provide fist to second level of support to end-users from contracted customer
Reports recurrence of incidents of the same nature
Tracks follow-ups and service deliveries of logged requests
Configuration and maintenance of service desk system
Performs configuration of supported devices and systems
Performs service delivery of service requests
Configuration change control liaison
Provide access management
Ensure customer satisfaction
Request status reporting and updates

QUALIFICATION:
– Graduate of any IT-related courses such as BS Computer Engineering, BS Information & Technology, and BS-ECE.
– Technical capability
– Enterprise Systems
– Helpdesk system
– Network Management System
– Gateway Security System
– Networking
– LAN / WAN
– Cabling
– SNMP
– Systems Administration
– Server Management
– Desktop Management
– Database Management

SALARY WAGE: Php 18,000 – Php22,000

How to Apply

Interested applicant can send your updated cv/resume using word format to aisarefugia@dempsey.com.ph please indicate the position your applying for easy reference.
FOR DIRECT AND PERMANENT POSITION

Job Categories: Engineering. Job Types: Full-Time. Job Tags: engineer and service.

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