21 Apr 2016

Full-Time LESSON SUPPORT ASSOCIATE

Dempsey Resource Management Inc. – Quezon City, Metro Manila, Philippines

NOTE: This job listing has expired and may no longer be relevant!

Job Description

What you’ll be doing:
• Communicating and following up daily with home-based e-Educators regarding technical concerns, system checks, lesson plotting, and schedule/attendance monitoring via phone and chat or email
• Coordinating with other teams (Customer Service, Standards, and Payroll) regarding the resolution of concerns from home-based e-Educators

Requirements:
• College graduate of any 4-year course
• Excellent English communication skills
• With a typing speed of at least 35 words per minute
• Working experience in an ESL or BPO setting (voice or non-voice) or in similar or related fields is preferred
• At least one month of BPO or customer service experience via phone and chat or email
• ESL experience is an advantage

You must also be:
• A multi-tasker
• Knowledgeable in MS Office applications (Word, Excel, and PowerPoint)
• Willing to work on shifting schedules (between 5:30 a.m. and 11:30 p.m.), on weekends, and on holidays, including overtime
• Willing to work in Ortigas Center, Pasig City

How to Apply

Interested applicant can send your updated cv/resume using word format to aisarefugia@dempsey.com.ph please indicate the position your applying for easy reference.
FOR DIRECT AND PERMANENT POSITION

Job Types: Full-Time. Job Tags: associate, lesson, and support.

1,093 total views, 1 today

Apply for this Job