29 Jun 2015

Full-Time Front Office Associate/ Executive

Hotel Ambience ExecutivePimpri-Chinchwad, Maharashtra, India

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Experience 1 to 4 yrs
Key Responsibilities
To welcome guests.
To ensure that guests receive high quality service.
To promote loyalty amongst a broad range of customers.
Must be fluent in English.
Should be smart enough to handle Guest’s request and complaints.

Job profile:
Duties and Responsibilities:

• Assist in the organization of all Front Desk staff for all pre season duties.
• Collect and make initial count of Front Desk floats.
• Any other reasonable request was made by a Manager
Front Desk.
• Oversee daily Front Desk duties and activities.
• Supervise Front Desk staff, and Bellmen.
• Assist with scheduling of Front Desk staff.
• Troubleshoot all guest issues and problems.
• Determine and process all guest compensation issues.
• Assist with Direct, Group Guest Check In and Check Out and ensure all correct procedures are followed.
• Assist with making walk in direct reservations.
• Ensure high level of customer service is maintained at all times by all Front Desk staff.
• Assist guests with all questions and reasonable requests.

Contact : Ms. Mrinal
020-40719900, Mob No:- 88 88 875327

How to Apply

Candidates can send their CV on hr@ambiencehotels.in or

can call on 020-40719900,  88 88 875327.

Contact  person :- Ms.Mrinal 

Job Categories: Hosting. Job Types: Full-Time. Job Tags: foa, foe, front office, front office executive, and reception. Salary: Less than 20,000.

1,263 total views, 1 today

Apply for this Job