4 Mar 2014

Full-Time Direct hiring! Call Center Agents! With free Call Center training!

Excelasia – Makati, Metro Manila, Philippines

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Why work in a Call Center?
According to published reports, the call center industry in the Philippines has grown to be one of the largest, surpassing even India, employing around 530,000 people and contributing 6% to the country’s gross domestic product. With more than 788 call centers spread over 20 locations in the Philippines, the outsourcing industry has been fondly named the ‘sunshine industry,’ by the government, and it is positioned to be therelevant choice among Filipinos for career growth and expansion in the years to come.

Why EXCELASIA?
ExcelAsia provides industry-leading human resources (HR) solutions to more than 30 multinational companies in the Philippines. The firm is staffed by training and recruitment experts who provide end-to-end HR solutions. As a professional and reliable service-oriented company, ExcelAsia addresses the growing HR needs of contact centers and other business process outsourcing sectors by developing training modules with the Filipino agent in mind. By working closely with clients, ExcelAsia understands critical business needs and continues to provide exceptional solutions that meet key business goals.

We are inviting all interested applicants (with or without experience) who are highly motivated, driven, goal-oriented and intelligent problem-solvers.

RESPONSIBILITIES:


Customer Service Representative:

Interact with customers on behalf of an organization. They provide information about products and services.

Technical Support Representative: 

Provide answers to questions from customers regarding the use and trouble-shooting of equipment, usually over the phone. It can either be for hardware, software, use or application of different pieces of equipment, from home appliances, to commercial equipment to industrial machinery.


Non-Voice Agents (Chat Support Representatives) – Interacting with customers via chat support or email and assisting or helping them in terms of different computer applications.
 

Requirements:

  • Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree or Professional License (Passed Board/Bar/Professional License Exam) in any field.
  • 18 years old and up.
  • Good to Above Average English Communication Skills.
  • Willing to work on shifts.
  • Computer Literate.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • No experience needed!

WE HAVE SPEED HIRING HAPPENING EVERY MONDAYS AND WEDNESDAYS, BUT YOU MAY APPLY DURING OUR REGULAR DAYS.

We accept walk-in applicants.

Come visit us:
ExcelAsia Makati
2295 OPVI Centre Bldg. 2, Pasong Tamo Extension, Makati City
(From MRT Magallanes Station, ride a jeepney going to FTI. We are across Saatchi House and between Union Bank and UCPB)

Monday to Friday
(9 am to 5 pm)

Bring at least 2 copies of your resume.

We can also schedule your interview for fast processing.
Just text in your NAME(space) position you’re applying for and send it to Miss Kay at 0917-582-0681.
Example: JUAN DELA CRUZ Customer Service Representative

OR

E-mail your resume to kaypenalosadiaz@gmail.com

 

Job Categories: Service. Job Types: Full-Time. Job Tags: agent, bpo, call center, call center agent, csr, customer service, customer service representative, free, free training, in, inbound, out, outbound, service, training, and tsr. Salary: 20,000 - 40,000.

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