21 Jul 2015

Full-Time Spanish Customer Service Representatives

CAREER HUNTER RECRUITMENT SOLUTIONS – Anywhere

NOTE: This job listing has expired and may no longer be relevant!

Job Description

BE INTERVIEWED OVER THE PHONE! APPLY NOW!

HIRING:SPANISH CUSTOMER SERVICE REPRESENTATIVE FOR TAGUIG SITE (READ FROM TOP TO BOTTOM)

Note: If candidate passed the phone interview he/she will be invited for a face to face interview 

directly to the client’s office. 

SALARY OFFER/RANGE:

WORK SHIFT:

NATURE OF COMPANY:

Qualifications:

  • High School Diploma required. Bachelor’s Degree or if undergraduate, with relevant work experience preferred.
  • Previous customer service and/or call center experience preferred.
  • Ability to maintain the highest level of confidentiality.
  • Proficient personal computer skills, including Microsoft Office.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a team fostered environment.
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to adapt to a flexible schedule.

 

RESPONSIBILITIES:

  • Communicate via inbound and outbound telephone calls with consumers.
  • Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
  • Accurately document and update records in required systems.
  • Follow up in a timely manner to ensure customer satisfaction.
  • Understand all programs, systems, and procedures necessary to perform job  effectively.
  • Where applicable, communicate with customer to attempt to bring resolution to unpaid accounts.
  • Communicate feedback and progress to management. 
  • Maintain diplomacy and tact when dealing with upset or escalated calls.
  • Escalate customer complaints and/or calls through the appropriate channel to  management. 
  • Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations as directed by management or during training. 
  • Knowledge, understanding, and compliance with company policies and procedures.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Make recommendations to implement improved processes.
  • Perform other duties as assigned by management.

 

Benefits:

  • Enjoy health benefits for you and your love ones
  • Enjoy paid leaves for work life balance
  • Career growth based on your performance
  • Enjoy working with great people
  • Enjoy allowances and perks
  • Enjoy government mandated benefits
  • Enjoy great company events
  • Direct Hire

 

 

How to Apply

Interested candidates must submit their updated resume’s via grace.soriano@chrsglobal.com and indicate in the email subject line “APPLICANT FOR SPANISH CSR”.  Due to confidentiality clause we are not allowed to disclose the name of the company in public but it will be discuss during the phone interview. – This ad is powered by Career Hunter Recruitment Solutions (CHRS), a headhunting firm.

Job Categories: Service. Job Types: Full-Time. Salary: 40,000 - 60,000.

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