11 Jun 2014

Full-Time Native Japanese CSR

NOTE: This job listing has expired and may no longer be relevant!

Job Description

CSR

Must be proficient in speaking, reading and writing in Japanese language.

· Accepting order inquiries from customers or clients and responding with follow up queries.

· Responding promptly to customer inquiries regarding products and services of the organization.

· perform customer verification

· Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries.

· Following up with customers to ensure high-level satisfaction and determining future requirements.

· Process forms, applications and requests

· Record details of inquiries, comments and complaints

· Record details of actions taken

· Communicate and coordinate with internal departments

· Follow up on customer interactions

Provide real-time assistance to customers over phone and ensure that customers receive quality service.

Please send your resume to dhesaronzado.dencom@gmail.com for processing of application.

Thank you and Good luck!

Job Categories: Service. Job Types: Full-Time. Salary: 40,000 - 60,000.

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